Duties include training/consulting/and technical support for Autodesk's line of software. Background must include experience in the architectural, engineering, interiors, or construction professions utilizing AutoCAD, AutoCAD for Architects, Navisworks, and/or Revit Architecture/Revit Structure. Ideate’s focus is to find team members who know the architectural/engineering/construction profession very well with knowledge of the software, and presentation skills. The job also requires excellent writing, analysis, and verbal skills. .

Summary of Responsibilities:

• Provides technical product assistance to both inside and outside sales representatives in the development and closing of sales opportunities.
• Pre-sales:  Qualifying Process
• Technical audits, Needs assessment, Training assessment, Pre-Sales Presentations
• Technical Alignment:  Development Process
• To gain a competitive advantage, To set technical alignment and expectations, To remove technical obstacles,
• Post-sales:  Retention & Referral Process
• Training, technical support, and implementation, and consulting services
• Customer acquisition, satisfaction, and retention
• Develops and conducts professional product presentations and demonstrations in small and large forums to generate sales and meet revenue objectives.
• Remain up to date with technical knowledge on the entire product line.
• Present products as advantages and benefits for customer’s needs.
• Customize company-standard technical demos to specifically address customer needs.
• In conjunction with sales team activities, proactively follow up with customer technical lead to provide additional information or answer specific technical questions.
• Play a key role in further developing current accounts by identifying complete software/consulting solutions to meet additional unrealized customer needs.
• Develop and implements pre- and post- sales detailed service products.
• Instruct training classes in Autodesk products (AutoCAD, Navisworks, and vertical products (Revit)).
• Support the success of customers by delivering technical training and product updates.
• Partner with sales team to gain in-depth customer knowledge to increase product and services sales.
• Provide technical presentations at events, user groups, customer sites, and over the internet.

Requirements:

• BS in Architecture or Engineering with 2+ years practical experience, or equivalent
• Knowledge of the Autodesk software product line
• Experience in Ecotect a plus
• Knowledge of software industry and the competitive posture of the company a plus
• Proven track record of providing exceptional customer service and support to key customer accounts a plus
• Ability to identify, and quantify, customer needs and new business opportunities
• Ability to translate customer needs into product features.
• Ability to establish and build healthy working relationships with partners, clients, vendors and peers
• Excellent listening skills
• Excellent presentation skills
• Excellent oral communication skills
• Excellent written communication skill
• Excellent problem-solving ability
• Excellent at managing multiple projects.  Show demonstrated project management experience.

Additional Requirements:

• Must be willing and able to travel as required to achieve objectives (specifically travel may be up to 2 trips per month (3-4 days each).
• Must be willing and able to work within a team-selling environment
• Must be willing and able to work independently

Organization:
Ideate, Inc., a leading Autodesk reseller, provides solutions for Architecture, Engineering and Construction and Civil industries - software, hardware, implementation services, training, support, and consulting. Established in 1992, Ideate, Inc. is recognized as Autodesk Gold Building Architecture, Construction, Autodesk's highest level of authorization. Ideate, Inc. operates five Autodesk Authorized Training Centers in Portland, Seattle, San Francisco, Sacramento and San Jose which are recognized as Autodesk Authorized Certification Centers, providing globally recognized certification courses for professionals who sell, service and support Autodesk products and solutions.

At Ideate Inc. we believe that every architectural, engineering, and construction business faces unique challenges that require creative solutions. It is our mission to help our clients manage, change, and transform their businesses through high-quality, cost-effective solutions.

Qualified individuals please email resumes to jobs@ideateinc.com for immediate consideration. Ideate is an Equal Opportunity Employer.