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Support
At Ideate consulting we offer post-implementation retainer services to ensure that no hiccups occur later down the road.
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Web-based support |
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Access our help desk online 24 hours a day, 7 days a week. This avenue of support allows you to submit and monitor the status of your requests online as well as receive timely answers from Ideate technicians. |
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Telephone support |
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Access one of our technicians via telephone during normal business hours for any support issue that you are having. (888) 662-7238 |
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Flex-time support |
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Throughout the year have access to an Ideate consultant for a specified amount of hours to come onsite and troubleshoot errors or provide over-the-shoulder training. |
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