Receiving
the correct answer in a timely
manner from someone who
knows
your business is what Ideate
Support is all about.
“Jesika was very helpful and efficient in resolving our issue! Very knowledgeable on the issue and quick response time, saved us valuable down time. Thanks Jesika!”
—David Rabener, CSDA Architects
“Matt was a lot of help and I appreciate the effort in not only leaving me a voicemail with the solution but a follow up email with step by step instruction on how to fix it. Thank you Ideate!”
—Emily Clark, Lionakis
Ideate
Support Team
The Ideate Support Team includes
civil engineers, architects,
designers
and others with experience in
construction, facilities management, process
piping, structural, and HVAC
design. The team stays on top
of today’s issues through
their off-site consulting work,
classroom training, and continuing
education in their respective
professional fields. Our full-time
Support Manager ensures that
our support and delivery systems
run smoothly and strives for
the highest degree of customer
satisfaction. Meet our Technical Staff.
If
you would like information about
our support contract options click
here or call 888.662.7238
and ask for Sales.
“Shruti helped with every single question I had and is always very professional!”
—Ana Montanez, Valley Architects LLP, Napa Valley, California |
