Author: David Haynes

When a consultant is asked how to solve a business problem, the customer/client is often interested in an over-arching, one big button solution.

This approach has two problems:

There is an old saying "How do you eat an elephant? One bite at a time." It is really true. So what are the key elements:

Continuous improvement is one of the main tenets of lean thinking, lean services, etc. W. Edward Deming, pioneer in the field of Lean, proposed that feedback from a process and customers must be evaluated against goals. This feedback loop allows for course adjustment, realignment, and even discovery of a different problem statement. With feedback, a better process is possible.

Eat the elephant one bite at a time and provide feedback of each bite.

This post was originally published on David’s blog Connecting the [Data]...

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       David Haynes
David Haynes, NCARB, PMP, LEED AP
Ideate Director of Consulting

David is a Registered Architect, Project Management Certified Professional, who previously had his own architectural practice and was President of a commercial design–build construction company for 15 years. A graduate of University of Arizona, he has worked as an Architect, contractor, developer and as a national construction manager for a national retailer. David currently provides business process analysis, data integration, and change management solutions for AEC clients across the United States involved in the design and construction industry. Follow David on Twitter.