Avoiding Information Overload

David Haynes Tags:

In this age of BIG DATA and information overload, exactly how much information can we absorb? When we communicate with our customers/clients.....Read more

Listen - Analyze - Synthesize: A Business Process

David Haynes Tags:

In general, we all could do better at listening. Listening to what the customer: says, and more importantly "does not say." Customers, like most people.....Read more

Truth + Being Right

David Haynes Tags:

We all have some issues with 'truth', especially when 'truth' is pointed at us. We seem to do better when 'truth' is aimed at others.....Read more

Avoiding Information Overload

David Haynes Tags:

In this age of BIG DATA and information overload, exactly how much information can we absorb? When we communicate with our customers/clients.....Read more

Truth + Being Right

David Haynes Tags:

We all have some issues with 'truth', especially when 'truth' is pointed at us. We seem to do better when 'truth' is aimed at others.....Read more